Terms of Service

Acceptance of Terms

By accessing and using the Lotus Pilates platform, you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to abide by the above, please do not use this service.

Use of Service

You agree to use the Lotus Pilates platform only for lawful purposes and in a way that does not infringe the rights of, restrict, or inhibit anyone else's use and enjoyment of the platform.

Class Bookings and Cancellations

When booking a class through our platform:

• You are responsible for arriving on time for your booked class.
• Cancellations should be made as early as possible to allow other members to book the spot.
• We reserve the right to cancel or reschedule classes due to unforeseen circumstances.
• Refunds or credits will be provided at our discretion for cancelled classes.

Health and Safety - Liability Waiver

IMPORTANT: By participating in physical exercise classes with Lotus Pilates, you acknowledge and agree to the following:

• Physical exercise, including Pilates, involves inherent risks of injury, including but not limited to muscle strains, sprains, and other physical injuries.
• You are responsible for ensuring that you are physically fit and able to participate in the classes.
• You must complete the PAR-Q (Physical Activity Readiness Questionnaire) accurately and inform your instructor of any health conditions or concerns.
• You agree to follow all instructions provided by your instructor and to stop immediately if you experience any pain or discomfort.

Liability Waiver: You hereby waive, release, and discharge Lotus Pilates, its instructors, and employees from any and all liability, claims, demands, actions, and causes of action whatsoever arising out of or related to any loss, damage, or injury, including death, that may be sustained by you while participating in physical exercise activities, whether caused by the negligence of Lotus Pilates or otherwise.

You understand that this waiver is a legally binding agreement and that you are giving up substantial rights by signing it.

Account Responsibility

You are responsible for:

• Maintaining the confidentiality of your account credentials
• All activities that occur under your account
• Providing accurate and up-to-date information
• Notifying us immediately of any unauthorized use of your account

Intellectual Property

All content on the Lotus Pilates platform, including but not limited to text, graphics, logos, and images, is the property of Lotus Pilates and is protected by copyright and other intellectual property laws.

Changes to Terms

We reserve the right to modify these terms at any time. We will notify users of any significant changes. Your continued use of the platform after such modifications constitutes acceptance of the updated terms.

Contact Us

If you have any questions about these Terms of Service, please contact us at info@lotuspilates.co.uk.